
You already have a Product Shot. Something changed, a new vintage, a label tweak, a different liquid color, and you need the image to match. You do not need to brief it from scratch.
This page walks you through what counts as an update, what we need from you, what is included at no extra cost, and what adds Shine Credits. It also covers the few cases where a change feels like an update but is faster to brief as a new shot.
Start here. The answer decides which form you fill out.
Brief an update when the container stays the same and the details change:
Brief a new shot when the product itself is different:
If you are unsure, the rule of thumb is simple. If we would need to build a new 3D model to make the change, it is a new shot. If we can work from the model we already built for you, it is an update.
The form first asks: was the original Product Shot created after September 2024?
Select the container the shot uses. This helps filter out what you are looking to update in your library.

This is where you tell us what changed. Some updates are included at no extra cost. Others are add-ons that use Shine Credits. You can select more than one.
If your update involves any label change, upload the new print-ready label file. A photo of the label or a low-res PDF will slow the work down.
An update assumes the packaging itself is the same. If the container, closure, or finish has actually changed, see the last section, it may be a new brief.
Included at no extra cost

Add-on updates

Turnaround
A few changes look like updates but need a new 3D model, which means a new brief:
Briefing these as new from the start is faster than starting an update and having us route it back to you. If you are not sure which path applies, send us the existing shot and a note on what changed, and we will point you to the right form.



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