Thanks for shopping at http://www.outshinery.com
If you are not entirely satisfied with your purchase, we’re here to help. Please contact us and we would be pleased to assist you or coordinate a refund of your purchase.
Please note that because we provide digital delivery of our products and services, refunds are only available up to the proof stage of your purchase. Once you approve a proof, the transaction is considered final and no refunds are available.
If you are not satisfied with your proofs or you have changed your mind on your purchase prior to getting to the proof stage, please contact us to coordinate a refund. Once approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
If you were happy with your proofs but you are not satisfied with your final product, or if you have any questions regarding our return policy, please contact us.