Frequently asked questions
How long does it take?
Our turnaround for an order of 3 images or less is typically under a week. We make sure to contact you directly if we have any questions. .
I can't find the exact image I'm looking for...
Give us a holler at firstname.lastname@example.org and let us know what you would like have us add to our ready-styled images collection!
What if this is my first time working with Outshinery?
We'll send you a short questionnaire to gather all the needed information on your product (bottle shapes, glass color, wine color, etc.). No shipping of samples involved!
What's the difference between an image used for print and one for web?
Not all image files are created equal!
For web, we'll provide you with images that are optimized for web loading time. That is 72pdi and maximum 1080px wide or tall (whichever is the longer side).
For print, we supply you hi-res images that can be printed up to tabloid size (432 by 279 mm) without loosing any quality whatsoever!
We are only an email away would you have more questions: email@example.com